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ONLINE VIDEO RENTAL GENERAL TERMS OF USE

Section 1. Acceptance of terms of Use:

  • The online services (hereinafter referred to as 'The Service' or 'Our Service') provided in this website www.videohub.sg (hereinafter referred to as 'Our Website' or 'This Website') is owned and operated by Videohub Multimedia (Hereinafter referred to as 'VIDEOHUB.SG', 'we', 'us', 'our').

  • These terms of use (hereinafter referred to as 'Agreement', 'Terms' or 'Conditions) govern subscribers, members or visitors (hereinafter referred to as 'You', 'Your', 'User', 'Visitor' or 'Subscriber') the use of our Website. By using, visiting or browsing our website, you accept and agree to be bound by all terms of use. However, if you do not agree, you must exit our website immediately.

  • We reserve the right, from time to time, to review and amend these Terms of use in accordance with changes to our business structure or as required by applicable laws. However, we will publish an announcement on the homepage of this website. The most current version of these Terms will supersede all previous versions. You agree to be bound by such amendments should you continue the use of our service.



Section 2. Member's Obligations and Use of Website:

This online rental service is offering for age 16 years old and above residence in Singapore only. You agree as mentioned below:

  • not to upload, post, email or transmit any material that contains viruses, corrupted files or any other similar destructive features designed to interrupt, harm, damage, destroy or limit the functionality of any computer software or hardware or equipment linked directly or indirectly with this website;

  • not to interfere with the servers or networks underlying or connected to this website or our services or to violate any of the procedures, policies or regulations of networks connected to this website;

  • not to impersonate any other person while using this website, conduct yourself in an offensive manner while using our website;

  • not to make any unauthorised copies of video rented from us;

  • you are solely responsible for all usages and actions under your membership or subscription. You must not share your membership or subscription with third-party, particularly your user's name and password, in connection with the use of our service;

  • you may not sell, lease, lend, licence, hire out for any reward, use in a manner inconsistent with the rights of the copyright owners or commercially exploit any movies belonged to us in any way at any time;

  • we reserve the right to restrict, suspend or terminate your use of our service at anytime, without any advance notices, or reason whatsoever.



Section 3. Membership and Payment:

Billing:

As a subscriber, you agree to pay to our management a full subscription fee and any applicable charges related to the use of this website in advance. Thereafter, renewals shall be charged on or before your next payment date automatically via the method of payment you have selected previously. All subscription charges are non-refundable.

Payment Date (or Billing Date):

Depends on the method of payment, payment date is always three (3) to five (5) business days before expiration of your current subscription. You may log in your online account to view the summary of your subscription and details of payment date and amount payable. You shall be notified of your status.

Methods of Payment:

You may select your preference as follows:

A) By Credit Card Method

By selecting for Credit Card payment, you agree to authorize our management or agency to charge to your Credit Card any initial and recurring subscription fees, unless you cancel or terminate by us. In any case, you agree to provide us and maintain with the most current, complete and accurate information to enable all fees to be charged correctly and promptly to your credit card. You shall be notified of your status from time to time.

B) By Cheque/Cashier's order, Bank Transfer or ATM Transfer Method

By using these methods, you agree to make all payments inclusive of security deposit in advance. To ensure a smooth experience to enjoy our service, you are advised that adequate time for payment proceeding must be considered, such as mailing time, processing time, business and banking hours. You shall be notified of the status.

C) Request for Change of Payment Method

If you would like to change your method of payment for your next subscription, you must notify us at [email protected], at least 5 business days before your next payment date to ensure smooth proceeding. You shall be notified of the status.

Renewals:

A) Renewals by Credit Card Option

Renewals will be generated automatically by PayPal on the basis of the billing cycle selected by you, and will be charged to your credit card.

SHOULD YOU DECIDE NOT TO CONTINUE, YOU MUST SUBMIT YOUR REQUEST THROUGH ONLINE ACCOUNT AT LEAST 3 BUSINESS DAYS BEFORE YOUR NEXT PAYMENT DATE. Late in submission may lead to next renewal being charged. Unsuccessful renewal may cause appropriate steps as follows:

  • If your account maintains arrears-free, the failure of renewal constitutes the suspension of your subscription temporary.

  • If your account falls into arrears, we shall proceed with appropriate actions, with or without prior notification. Appropriate actions shall include filing of your reference to Credit Bureau Singapore, filing of civil suit, or handling your case to legal agency. In this eventuality, you will bear full responsibility for all corresponding charges, including attorney fees, court fees, administration fees and all other charges incurred in the process.
B) Renewals by Cheque/Cashier's order, Bank Transfer or ATM Transfer Option

By selecting these methods, we expect renewal payments to reach us in advance. Any unsuccessful payment may cause delay in serving you and we shall proceed with appropriate steps as follows:

  • If your account maintains arrears-free, the failure of the payment constitutes the suspension of your subscription temporary.

  • If your account falls into arrears, we shall terminate your membership and your security deposit will be forfeited.

Refundable Security Deposit:

For subscription made through methods other than credit card, you agree to place with us a refundable security deposit equivalent to one-month subscription fee. This interest-free deposit shall be returned to you upon successful termination of your membership. You further agree that this deposit shall be adjusted according to changes made to the subscription plan, and may be forfeited by us should your account falls into arrears.

Change of Subscription Plan:

You may apply to change your subscription plan at anytime. In normal circumstances, your request shall be processed by next twelve (12) business hours. Please be aware that any incomplete, incorrect, late in submission, delay in payment or arrears in your account may cause delay in processing. You will be notified of the status of your application.

Termination of Membership:

You may apply to terminate your membership at anytime. In normal circumstances, your request shall be processed by next twelve (12) business hours. Please be aware that any incomplete, incorrect, late in submission, delay in payment or arrears in your account may cause delay in processing. You shall be notified of the status.



Section 4. Terms & Conditions For Online Sale:

  • We provide two categories of selected videos for sale online to our members, as follows:

    • Brand New Video Disc: Brand new videos will be shipped in original package with shrink-packed.
    • Used Video Disc: Video discs under this category are 'ex-rental' or 'used', and may experienced from minor scratches, but in good viewing conditions. However, these videos are to be sold at reduced price and may not ship with their original packing.

  • Sale of selected videos provided in this website is on optional basis and subject to availability of inventory. From time to time, with or without prior notification, we reserve the right:

    • to further or discontinue the service;

    • to withdraw or edit any videos that displayed for sale;

    • to reject or cancel order even if payment has been made by members. In this event, full refund shall be made without interest. You shall however hold no claim, whatsoever, against us.

  • Prices quoted are in Singapore Dollars excluding GST. Unless otherwise request, orders shall be delivered by local registered mail via SingPost; a handling and freight charges shall apply.

  • Cancellation of order is prohibited once it has been processed or being delivered, and strictly not refundable and exchangeable when sold.



Section 5. Miscellaneous:

Posting of Reviews:

By submitting a review or comment, you understand and permit us that these information shall be posted on our website upon our approval. However, your review shall be rejected should there contains harsh, humiliation, profane or discriminatory language; illegal, obscene, threatening, defamatory or otherwise objectionable contain; URLs, phone numbers, mailing or email addresses, and all sorts of offensive information. You further understand and agree that we may, but are not obligated to, review the content and may delete or remove it, without notifying you, at our sole discretion.

Classification of Videos:

Videos distributed in Singapore are classified by MDA as follows:

GGeneral
PGParental Guidance
NC16No Children below 16 years old
M18Mature 18 for persons 18 years and above

By law, rentals of NC16 and M18 classified videos are subject to minimum age requirements.

Goods and Services Tax (GST):

As we are not a GST registered company, therefore, we are not authorised to collect GST.

Mailing Policy:

All mails must comply with the terms and conditions drawn by Singapore Post Limited, and governed by Singapore Laws.

Disclaimer of Warranties and Limitation of Liability:

All materials inclusive of its content, features and services provided in this website are on “As Is” and “As Available” basis. We make no representations or warranties of any kind with respect to this website and its contents. We have no liability or responsibility for any errors or omissions in the content of this website, any failures, delays, or interruptions in the delivery of any content contained on this website, any losses or damages arising from the use of content provided on this website, or any conduct by users of this website. In no event shall our total liability to you for all losses, damages, and causes of action exceeding the amount paid by you, if any, for accessing our website.

Dispute Resolution:

These terms shall be governed by and construed in accordance with the laws of The Republic of Singapore, and are subject to the exclusive jurisdiction of the courts of Singapore. These terms contain the entire agreement between you and us relating to the use of this website. All claims, disputes, or controversies arising out of or relating to these terms shall be resolved and determined by binding arbitration under the laws of The Republic of Singapore. The decision of the arbitration shall be deemed as final.

Hyperlinks:

Some hyperlinks on this website may lead to other websites that are out of our control, nor affiliated with us. Likewise, other websites may provide links to our website. These links are provided for users' convenience only, and users are deemed to be accessing them at their own risks. We hold no responsibility for the content or privacy policies of these websites.

Privacy Policy:

We respect your right to privacy. At VIDEOHUB.SG, we collect only the information necessary for us to complete your order or to contact you regarding the status of your order. The information we collect includes your name, email address, delivery address, billing address and a password. We will not rent, sell or share your name or personal information without your permission. On occasion, we may send you an email including special promotions or new releases. If you choose not to receive such communications, you may remove yourself from our mailing list by emailing us at [email protected]. VIDEOHUB.SG reserves the right to update this privacy policy at anytime. Updates to our privacy policy will be posted on our website. This policy is not intended to confer, and does not confer, any rights or remedies.


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Rentals of NC16 and M18 classified videos are subject to minimum age requirements.
© Copyright 2015 Videohub.sg, Singapore. All Rights Reserved.
Co. Reg. No. 53135507A